• Welcome to Serenity Hair and Beauty Salon

     Serenity hair & beauty salon based in Newport Pagnell offers a wide range of professional hair and beauty treatments, along with nail and tanning treatments for those extra pampering needs.

    We have some of the best hairdressers, beauticians and make-up artists in the area all waiting to transform you in our relaxed, bright and luxurious surroundings. There are always refreshments on offer and a warm greeting on arrival. If your looking for a truly professional service then simply  contact us to make an appointment or book a consultation.

    Serenity salon is unique to Milton Keynes. We not only cater for all your hair and beauty needs, but we can also capture your new look with our team of professional photographers. 

    Serenity Hair Salon Serenity Beauty Salon Serenity Beauty Salon Serenity Hair Salon
  • Facebook & Promotions

     GHD Straighteners now available at Serenity Hair Salon

    Candy GHD Collection  £99.00

    Mark 4 Edition £99.00

    Mark 5 Edition £119.00

    Metallic Edition with heat protection bag £135.00

    GHD Air Dryer Set £99.00

    GHD Brush Set inc. 2 products and 2 clips £30.00

    Look out for our latest Facebook & Promotions which are posted daily on our page.




  • Serenity Salon Images

  • Serenity Hair Services

    Salon Services

    Serenity Hair Salon offer all the services you would expect to find in a busy professional hairdressing salon. Weather that be a simple cut or a more complex set of hair extensions. Children are always welcome along with mum and dad and will always be made to feel welcome and comfortable. Our price structure is unbelievable value and we're confident that your hairdressing experience will be second to none.  We pride ourselves on being a friendly and professional team and strive to welcome you into that team.



  • Ladies







    Ladies Cut 

    Ladies Wash & Cut              


    Cut & Blow-dry         





















  • Gents Grooming Packages


    Looking for the ultimate grooming experience, then look No further than Serenity Salon in Newport Pagnell to offer you everything you need. We offer gents treatments from Hair, Nail, Facial, Massage & Waxing to keep you groomed from head to toe. 


    Wash & Cut                 £12.50

    Cut                             £ 9.50  

    Head shave                 £ 6.50

    Wash, Cut & Blow-dry   £16.50

    Male Treatments

    Body Waxing

    Arm Wax, (Both arms from wrist to shoulder) - £15.00
    Chest Wax, (Above abdomen) -£18.50
    Back Wax, (All over) - £19.00 

    Clean and tidy

    File and Buff (Hands or Feet) -£10.00
    Male Manicure - £20.00
    Male Pedicure - £24.00 


    Facial -£26.00
    1/2 Body Massage - £25.00
    Full Body Massage - £35.00 

    Treat The Groom…for £47.00
    Eyebrow Wax and Shape
    Full Body Massage 

    Please note that a 50% non refundable deposit is required for all beauty packages on day of booking.  Balance to be paid for on the day of treatment.









  • Children's Cuts


    Children's Cut                                

    Wash &cut                       

    Cut & Finish                   

    Head shave              

    Under 6





    Under 12





  • Colour Services

    At Serenity Salon we understand how important it is to you that your hair looks and feels great. A good cut stands out a mile in a crowd and the perfect colour can enhance your appearance and allow you the freedom to change and adapt your look.

     Meche or Foil                                                      Packages inc. Cut & Blowdry

    ½ Head                        £41.00                            £66.00
    Full Head                      £51.00                            £75.50
    Parting                         £31.00                            £56.50
    Packet                           £ 3.00

    Tint                              £31.00                           £56.50
    Tint roots                      £26.00                           £51.50
    Tint & ½ Head              £51.00                           £75.50
    Tint & Full Head            £61.00                           £85.00
    Semi                            £26.00                           £51.50

    Fashion                        £Price on consultation

    Correction                    £Price on consultation 

    Our team of stylists welcome your feedback and involvement and will constantly seek further training and development.

    Please note that a patch test and consultation is required 48 hours prior to your first colour appointment at the salon.


  • Perming


    Classic     From £31.00

    Spiral       From £51.00 

    Its always best to come and speak to a member of our team
    to get
    the best idea of what will suit your hair as well as
    determine the best perm for the condition and
    type of hair you have.

    consultations are free of charge and always recommended.

  • Seniors

    This is a tailored price structure for all our clients that are 65+. To offer the best service at the best price. Seniors days run from Tuesday to Friday

    Ladies                                                     Colour Packages inc Cut & Blowdry    
    Cut                               £14.00                         
    Wash & cut                   £16.50                 Half Head Meche                     £62.00
    Blow-dry                       £16.50                 Full Head Meche                     £71.00
    Cut & Finish                  £24.00                 Parting Meche                         £51.50
    Restyle                         £29.50                 Packet Meche                           £3.00

    Tint                              £51.00
    Tint roots                      £47.50
    Tint + 1/2 Head             £71.00
    Tint+ Full Head              £80.50
    Semi                             £47.50


    Wash & Cut                £10.50
    Cut                              £8.00
    Head Shave                  £5.50 



  • Weddings & Prom Packages

    Getting married and looking for the perfect look on your big day? Then Serenity has the answers.

    We understand that your wedding day is very important, you want to look and feel your best, but you don’t want to be unrecognisable! We have over 10 years experience in wedding and occasion Hair & Make Up. We can create any style whether it’s a simple French pleat to an outrageous up do.

    Our Stylist & Make Up Artist offer free, no obligation consultations so that you can feel confident that you will receive the very best services.

    Nothing is too big or too small, and don’t forget the rest of your Bridal Party!


    Prom Packages for hair

     Hair up                                                  from      £36.00

    Blow dry                                                              £19.00

    Wash & blow dry +Hair up                                    £49.00

    Hair pieces                                                          Addition cost from £100 consultation required

    Wedding packages


    Hair   & Trial

    Hair   no Trial

    Additional   wash & Blow dry









    Bridesmaid (under 12)




    Flower girl (under 6

    No Trial 






    £19.00 excluding hair-up

    £15.00 including hair-up

     Additional cost

    Hair pieces                                         £100

    Balmain Hair extensions                      upon consultation

    Exclusive use of the salon                    £50.00 includes Bubbly

    Out of salon service                            upon consultation


    We offer discount packages for larger wedding parties:

    5% for costs exceeding £300

    10% for costs exceeding £500

    15% for cost exceeding £700

    Serenity Beauty Bridal Packages

    approximately 1 hour 45 minutes

    Eyebrow Shape

    approximately 2 hours and 15 minutes

    Luxury Manicure
    Luxury Pedicure
    Eyebrow Shape
    Back Neck and Shoulder Massage

    3 hours 30 minutes

    Luxury Manicure
    Luxury Pedicure
    Eyebrow Shape
    Full Body Massage

    approximately 4 hours 30 minutes
    Luxury Manicure

    Luxury Pedicure
    Shellac Gel Nails
    Eyelash Tint
    Full Body Massage

    Treat The Groom…for £45.00
    Eyebrow Wax and Shape
    Full Body Massage

    Note: Ruby and diamond may be split over 2 days when paid upfront, if you require them for the same day we do advise for you to bring a light snack for a mid break in-between.
    Please note that a 50%   non refundable deposit is required for all beauty packages on day of booking. Balance to be paid for on the day of treatment.



  • Balmain Hair Extensions

       Serenity now offer Balmain Bonded Hair Extensions. 

    Weather it be a simple flash of colour without the use of chemicals, a little body where it's needed or a full head of luxurious length, we here at Serenity Hair and Beauty can help.

    Price is of course on application as no two heads or clients are the same, we cater for YOUR specific individual needs. 

     Call us Now on 01908 614114 to book your FREE  consultation!                                Before                                                 After

  • Beauty Treatments

    Beauty Treatments

    Beauty may only be skin deep, but when you look good on the outside, you can't help but feel chipper and more confident from the inside.

    Everything you need to make sure you're looking 'effortlessly' beautiful and feeling energized and refreshed.

    We offer a wide range of Beauty and Holistic therapy Treatments, which we are always adding to and expanding our knowledge on to improve on our clients experience.


  • Waxing Packages

    Waxing Packages


     Using a warm wax, providing a quick and safe removal of the hair. From your first appointment hair can take between 2 and 8 weeks before regrowth after a waxing treatment







    Full Leg
    1/2 Leg
    Full Leg & Bikini
    Full Arms
    Under Arms
    Upper Lip or Chin
    Upper Lip and Chin
    Chest and Back 






    Serenity Waxing Wedding Preparations

    Mini Prep-£22.00

    ½ Leg
    Lip or Chin

    Mini Plus Prep-£32.00
    ½ leg
    Lip or Chin

    Standard Prep-£42.00
    Full Leg
    Lip or Chin

    Deluxe Prep-£52.00
    Full Leg
    Lip or Chin

    Please allow up to 6 weeks of hair growth before waxing to ensure maximum coverage.


  • Eye Treatments

    Eye Treatments

    Eyelash & Eyebrow Tinting *

    A short treatment that will temporarily dye your eyelashes or eyebrows and enhance your features. A vegetable dye is used to minimise irritation around the eye area. This is the perfect treatment for clients that go swimming, are going on holiday, or have a busy and active lifestyle. If you have very fair hair this treatment will pick up all those sparse hairs that you may not be able to see giving you fuller eyebrows and lashes.

    Eyebrow Tint                      £9.00
    Eyelash Tint                       £12.00
    Eyelash extensions            £26.00

    * Please note that eyelash and eyebrow tinting treatments require a patch test 24 - 48 hours prior to your first appointment.

  • Nail Treatments

    A manicure is the perfect pick me up nail treatment. The treatment is not only for the nails but also the hands. The treatment consists of filing and shaping the free edge, cuticle work, massage of the hand and the application of polish. Finished off with moisturiser.

    The most efficient way to improve the appearance of feet and nails. The nail treatment consists of filing and shaping the free edge, foot soak, cuticle work, removal of dead skin, foot and leg massage and the application of polish. Finished off with moisturiser.

    Luxury Manicure
    If your feeling like treating yourself then this is ideal. The treatments consists of a standard manicure plus the application of paraffin wax. Paraffin wax is an efficient way of helping to reduce swelling in joints and connective tissue and soothe the pain from arthritis, bursitis, tendonitis, sprains, joint stiffness and sports related injuries. It also helps to improve circulation and dry skin.

    Luxury Pedicure
    Perfect for tired feet. The treatment consists of a standard pedicure plus the application of a foot mask. A foot mask is ideal for anyone with severe dry skin or very tired feet. The mask is applied and left to sooth, cleanse and moisturise the feet. Your feet will feel like your walking on air after a refreshing treatment.

    Shellac Gel Nails
    Gel is a one component nail treatment that strengthens and promotes the growth of natural nails. Applied onto a prepared nail the product cures under a UVA light, leaving the nail hard but flexible and gives a natural glossy finish. Gel can be used on natural nails, as an overlay, or with tips to enhance the length. The gel is odourless and a fume free, clean system.

    Nail Treatment:
    File & Polish                   £13.50
    Manicure                        £21.00
    Luxury manicure             £25.00
    Pedicure                         £25.00
    Luxury pedicure              £29.00
    Gel pedicure                   £26.50 

    Gel Manicure                  £22.50
    Gel Extensions               £27.00
    2 Week infills                 £15.00
    3 Week infills                 £18.00 
    Soak off & rejuvenate     £10.00

    Acrylic Extensions             £26.00
    2 Week Acrylic infills          £16.00
    3 Week Acrylic infills          £20.00
    Acrylic removals                £15.00

  • Make-up


    We have a fully qualified Make-Up Artist who will carry out an initial consultation to discuss your requirements and ideas.

    The treatment will commence with a full cleanse, tone and moisturise. A full make up application will then take place, taking care of every imperfection. Any skincare or make up advice can be answered.

    You will leave looking fresh, glowing, yet not overdone that you will still be recognised!

    Whether the occasion be for a party, birthday, photo shoot or wedding, we will cater to your needs.

    Serenity Make-Over
    Salon Based

    Full face make-up -£35.00

    Strip lashes - £7.00

    Eye’s only - £15.00
    Eye’s only including strip lashes - £20.00
    Individual/flare lashes are at an additional cost of £25.00
    All treatments come with a complimentary cleanse tone and moisturise.

    Pretty Eyes - £25.00
    Eyebrow Tint
    Eyelash Tint
    Eyebrow Shape

    Bright Eye’s - £47.00
    Eyebrow Tint
    Eyelash Tint
    Eyebrow Shape
    Eyelash Extensions

    Pretty Bright Eyes and More - £72.00
    Eyebrow Tint
    Eyelash Tint
    Eyebrow Shape
    Eyelash Extensions
    Shellac Gel Nails

    Optional extra spray tans for £15 when added to any package!!!

    Please note that a 50% non refundable deposit is required for all beauty packages on day of booking. Balance to be paid for on the day of treatment.




  • Spray Tanning

    Sienna X Spray Tan

    Full Body   £22.00

    Half Body   £16.00

    Spray tanning for a natural looking tan – A professional spray tan that’s good for you!

    Gone are the days of the ‘orange’ jibes that plagued the industry, as Sienna X spray tanning now gives a gorgeous, natural- looking tan without the inherent dangers of skin damage that can result from over exposure to UVA/B rays, letting you look stunningly tanned all year round.

    About Sienna X Spray Tan

    • Quick – takes just 10 minutes
    • Safe – no UVA/UVB to damage your skin
    • So natural looking – different strengths to suit your skin type
    • Good for you – no wrinkles just nourishing/moisturising ingredients
    • High profile – top shows love Sienna X
    • Confidence boosting – you’ll love the way it makes you look and feel
  • Massage

    Serenity Salon is now offering massage as part of our growing Holistic Treatments

    Treat yourself to some well deserved pampering with a relaxing body massage or facial in a serene and peaceful environment. using soothing massage oils, your therapist will tend to your aching muscles, helping to dispel tension and toxins and leave you feeling fully refreshed and revitalised.

    Full Body Massage                              £35.00

    Half Body Massage                             £25.00

    Facial plus Neck & Shoulders               £26.00

    Hopi Ear Candles 
    Gentle Indian ear cleanse                    £20.00 


  • Contact Us

    Serenity Hair & Beauty Salon

    8 The Green
    Newport Pagnell
    Milton Keynes
    MK16 0JW

    Tele: 01908 614114
    Email: info@serenitysalon.co.uk

    Opening Times
    Tues - Thurs

    9.30 a.m - 5 p.m
    9:30 a.m - 2:30 p.m 
    9.30 a.m - 7:30 p.m
    9 a.m - 5 p.m

    Send us a message

    Contact form submitted! We will be in touch soon.
  • Serenity Hair & Beauty Salon Blog

    Posted on: 2nd of October 2013
    Posted by: Charlotte

    The way forward!

    Well we’re in our 5th month of Trading at Serenity Hair and Beauty Salon and things are ever changing.  We now have a new hair stylist, Alex. She joined us at the beginning of February and is proving to be an asset within our Hair and Beauty team already. She is level 2 qualified and brings with her a fantastic personality as well as her hairdressing skills :)

    Balmain Hair extensions are going down well with our customers and we have enquiries and consultations coming in daily. If you’re new to Extensions they’re not only for added length but you can also add volume and colour! Adding colour is great for those that have never tried it before but are worried about harsh chemicals.

    We have expanded our GHD range and now stock the Candy Range at £110 along with all the GHD products so our shelves are full to bursting! Judging on how fast our last shipment flew off the shelves it wont be long before we need to re stock.

    Within Serenity Hair and Beauty Mandy, the Beauty therapist is always on new courses and expanding her knowledge where possible.  She now stocks Shellac gel in a variety of colours ready for your selection either as an overlay or as a full set of nail extensions!  Her newest and by far best addition is body massage where she can now perform a full body massage to push away all those aches and pains leaving you feeling totally relaxed and rejuvenated. Team that with a facial and you’re ready to face the world again :)

    Not forgetting the wedding season soon approaching we offer a full hair and make-up service to cater for all your needs either in salon or at the venue of your choice. Weather it be a simple hair up or something a little more intricate, teamed with fantastic make up to set the look off we can and will make your day that little bit more special X

    Posted on: 5th of March 2013
    Posted by: Charlotte

    Valentines Day @ Serenity Hair & Beauty

    With Valentines Day soon approaching what better way to treat your loved one than with a pamper session at Serenity Hair & Beauty Salon. Everyone deserves a little me time and we can offer just that.  With our team of professionals at your beck and call for a whole 2 hours you will receive a blow-dry/hair up, Make up Session and mini photo shoot all for just £45!

    Start your session with a relaxing full face cleanse before your make up application then have your hair blow dried or put up in a style of your choice and finish by having a photo session with our on site photographers.  


    Posted on: 5th of February 2013
    Posted by: Charlotte

    January post

    We are now in our 9th week at Serenity Hair and Beauty Salon and after an amazing month of December we are delighted to say that business is good. It was wonderful to see everyone over the festive period and we look forward to seeing you all again soon.

    Serenity Hair Salon now stock GHD’s and all associated products along with the GHD ‘Air’ which is a fantastic new hairdryer. For just £99 you will be amazed at the results you will get, new technology means that you will actually get a smoother result.

     Use along side GHD styling irons and the results are stunning! If your hair is currently not long enough to get the full benefit from the GHD range then why not explore the possibility of hair extentions?  Balmain hair extentions will be available in Serenity Hair Salon from February so watch this space………..

    Serenity Beauty Salon is moving in the right direction also and Mandy, our beauty therapist offers a wide range of treatments from a simple spray tan to more complex eyelash extentions. A lot of clients take full advantage of the discounted file and polish on offer when you have a hair Colour Service and then return for a full manicure which is super. Mandy also offers a price busting facial at £10 and clients return again again each month for a little pick me up!

    We, here at Serenity Hair & Beauty pride ourselves on being a friendly and proffessional team. Weather it be for a simple file and polish, cut and blowdry or a more intricate hair extention service we will offer you the right advice not just tell you what you want to hear. We feel this is what makes us different to the rest of the hairdressers in the area.

    Posted on: 4th of January 2013
    Posted by: Charlotte

    Christmas post

    Wow what an amazing first month we’ve had @ Serenity Hair & Beauty Salon!  We’ve had tremendous support from all our clients, friends, family and the people of Newport Pagnell and we’d like to take this oppertunity to thank you and wish you all  a Merry Christmas and Happy New Year.  For those of you that don’t already know we now stock GHD’s, The GHD Air and all accompanying products and we’ve been that in undated with requests that we’ve had to place another order and are awaiting delivery as we speak!  Serenity Hair & Beauty Salon also offer Facials, Spray tans, manicures & pedicures and frequently run promotional offers. You can keep up to date with these on our facebook page ‘Serenity Newport Pagnell’ or call 01908 614114 and we’ll be happy to help you. Keep a look out for our up and coming ventures where we’ll be offering Balmain Hair Extensions alongside our usual hair services. Here @ Serenity Hair & Beauty Salon we pride ourselves on the friendly, homely service we offer and love welcoming new clients to our salon as well as looking after our regulars. Proffessionalism is parramont to us and we always try to show this in everything we do within the salon. If you’ve never been to us before pop in or call us to book an appointment to see for yourself.

    Posted on: 7th of December 2012
    Posted by: Charlotte

    Serenity November

    Hello to everyone,

    we have now been re-open for 3 weeks and everything is going well. The hair and beauty are getting busy for christamas and all our clients have followed us over to our Newport Pagnell salon, which has given us such amazing support. we have our monthly offer going at the moment until the end of december. So for any information on this you can call a member of our team on 01908614114 or email us. we are hoping that all our clients can spread the word of our exciting new salon and team and help us grow our buisness. Remember christmas is getting busy so make sure you book your appointments now to avoid any disapointment.

    thankyou again to everyone for their support.
    From everyone at Serenity Salon x

    Posted on: 22nd of November 2012
    Posted by: Charlotte

    Serenity Salon

    Serenity Re-Opens

    Posted on: 8th of November 2012
    Posted by: serenitysalon

  • Serenity Boudoir Photography Studio

    Serenity Boudoir Photography Studio – Now that the salon has made you look amazing it’s time to record the moment.

    Serenity Boudoir photographs are all the rage and gone has the stigma that once surrounded sensual personal images.  Boudoir has definitely gained popularity amongst the modern day woman who is looking for that ultimate gift for that special man in their life. Serenity Boudoir have photographed many brides and ladies who simply want something special for themselves, a time when they want to feel good, a confidence boost, a stand up and say “Hey I do look good”.

    Serenity Boudoir welcomes ladies of all ages (so long as your over 18); ladies of any size or race. Ladies with disabilities, poor skin, size 6 to size 26, mothers, wives, grandmothers, everyone is welcome.

    If you want to feel and look like a model then step in front of a Serenity Boudoir photographer.  There is nothing more rewarding than seeing yourself in the images created for you. Serenity Boudoir love making their subjects look and feel great about themselves, worthy of adorning any wall or album cover.

  • Make-over photography sessions

    Make-over photography sessions

    If it’s pampering you want then why not book yourself in for a make-over with Serenity Boudoir Photography. 
    Your session begins within our dedicated salon for a full hair styling and make-over. The team of professional stylists will prepare you ready for the camera and studio lighting. It is important that you are styled correctly with the right shades for your skin, hair and eyes.  Not to get mixed up with the days of heavy and almost orange make-up which was quite uncomfortable and false, the stylists will apply your make-up in such a way that you could wear it out.
    Make-over sessions make a great pampering gift and are an ideal opportunity to be styled by a team of professionals, it's especially helpful if you have never had it done before as you will come away with a brand new look and one you may wish to keep. Spending time with the stylist you will be pampered and styled ready to face the camera.
    Once in the studio and after a short consultation the Serenity photographers will help you choose the right outfit and arrange the lighting and setting for you. The photographers will give you full guidance and make you feel relaxed and at home in front of the camera.
    Glamour shots make-over sessions at Serenity make great gift vouchers and the ideal pampering gift for a work colleague, or loved one, and with prices starting from just £65 there is every reason to book in.


  • Serenity Boudoir photography Gallery


  • What is boudoir photography?

    Boudoir Photography

    Boudoir photographs are all the rage and gone has the stigma that once surrounded sensual personal images.  Boudoir has definitely gained popularity amongst the modern day woman who is looking for that ultimate gift for that special person in their life. Serenity Boudoir have photographed many men and women who simply want something special for themselves, a time when they want to feel good, a confidence boost, a stand up and say "Hey I look great".

    Serenity Boudoir welcomes men and women of all ages (so long as your over 18); client of any size or race. Clients with disabilities, poor skin, size 6 to size 28, mothers, wives, grandmothers, everyone is welcome.

    If you want to feel and look like a model then step in front of a Serenity Boudoir photographer.  There is nothing more rewarding than seeing yourself in the images created for you. Serenity Boudoir love making their subjects look and feel great about themselves, worthy of adorning any wall or album cover. Serenity Bouodior can create any style of images for you, not just dark black room sets here with poor light control. They are masters at what they do and guarentee you a unique and fun experience.

    Something that must be mentioned is that much of the work by Serenity Boudoir never gets shown. Too many photographers seem to think they have the write to post your private images on Facebook or on their blogs. You will find many examples of this online and some disturbing results and arguments. Serenity Boudoir can assure you of privacy and protection of your images. Images contained on this web site are from clients who have loved their images so much they have agreed to let us show them. The subjects are every day people (not professional models) from all walks of life each with the same hang-ups as you may have over skin, body shape, looks, nerves and so on, so if they can do it so can you.  "We thank our clients for your permissions". 

    So what exactly is boudoir photography? 

    Known as intimate photographs and quite simply the most personal gift you could ever give. The word "boudoir" can be translated to mean "a woman's private dressing room, sitting room or bedroom." Boudoir photographs are personal, provocative, intimate photographs of you, taken professionally by skilled photographers.

    They’re not necessarily nude photographs, nor are they tacky (although in the wrong hands of an in-experienced photographer they can be). The illusion of being nude is much more provocative than actually seeing someone naked. Lingerie is a key part of boudoir, clothing which fits the body, caresses it adding colour and shape to the figure. The human body is a provocactive canvas and in the right romantic setting and with carefull lighting it can look simply amazing.

    Romantic boudoir photography, is a collaboration between the subject and the photographer the more you prepare for a boudoir session the more you will enjoy your day of romance and pampering. It is important to choose outfits that make you feel sexy, or that your partner likes. After all your aim is to blow them away with your efforts.


    To help you prepare and make the write option choices Serenity Boudoir offer a FREE consultation pre every session, we will never simply book you in without meeting as this time is vital to your experience. Our clients have constantly assured us this consult has helped them and given them the confidence to push their boundaries and imagination. We don't just want you to be happy with the finished results, we want you to be absolutely thrilled. You are beautiful, let us show you why.


  • Serenity Privacy Policy

    This privacy policy sets out how Serenity Hair & Beauty Salon uses and protects any information that you give Serenity Hair & Beauty Salon when you use this website.

    Serenity Hair & Beauty Salon is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

    Serenity Hair & Beauty Salon may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 19/08/2012.

    What we collect

    • We may collect the following information:
    • name and job title
    • contact information including email address
    • demographic information such as postcode, preferences and interests
    • other information relevant to customer surveys and/or offers

    What we do with the information we gather

    We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

    • Internal record keeping.
    • We may use the information to improve our products and services.
    • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
    • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.


    We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

    How we use cookies

    A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

    We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

    Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

    Links to other websites

    Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

    Controlling your personal information

    You may choose to restrict the collection or use of your personal information in the following ways:

    • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@serenitysalon.co.uk

    We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

    You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable.

    If you would like a copy of the information held on you please write to Serenity Hair & Beauty Salon, 8 The Green, Newport Pagnell, Milton Keynes, MK16 0JW. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.